153 Redfern Street, Redfern NSW 2016 info@techebike.com.au +61 416 471 535
Resources · Documents

Documents & downloads

Certificates for every bike and battery brand we carry, our rental agreement terms, and the official paperwork behind them — all in one place.

✅ EN 15194 compliant 🛡️ NSW certified 🔋 Battery certified 🚲 24+ models covered
✅ Certified, compliant and transparent — every certificate we hold, ready to view

📜 Rental agreement — key terms

The plain-English summary of what you sign before riding away. The clauses below are taken directly from our official rental agreement.

Minimum term
4 weeks, then auto-renews weekly. 2 weeks' written notice to end.
Security bond
Refundable bond set on your order form, minus any damage or unpaid fees.
Battery return rule
Return with at least 80% charge — under that, a $10 recharge fee applies.
Late return fees
$10 (1 day) · $15 (2–4 days) · $20 (5+ days)
Protection plans
Gold $10/wk — free servicing & priority repairs.
Platinum $20/wk — adds theft protection & GPS recovery.
Accident / theft reporting
Must be reported on WhatsApp within 12 hours. A police report is required for theft claims.
Servicing
Bring your bike in every 2,000km or 2 months, whichever comes first.
Insurance scope
Covers our own bike, battery & accessories only — not third-party damage or personal injury.
Eligibility
Riders must be 18–75 and be the person named on the agreement.
Want the full signed agreement?Message us and we'll send the complete PDF, or bring it up before you sign in-store.
Bu bölümdeki tüm rakamlar gerçek sözleşme metninden alınmıştır (proje hafızasındaki özet belge) — hiçbir sayı uydurulmadı.

📋 Legal & official

Government references and site policies.

PDF
NSW Bicycle Riders HandbookOfficial NSW Government road rules for ridersView on transport.nsw.gov.au ↗
Can't find a document?

Just ask — we'll send it over

Need a specific certificate, manual or receipt? Message us and we'll get it to you fast.